Frequently Asked Questions

What Shipping Methods Are Available?

We ship via UPS, FEDEX and via local postage. Upon order confirmation we will provide tracking and details of your shipping carrier.

How Long Will it Take To Get My Package?

Packages take a maximum of 7 business upon confirmation of order. If there are further questions in regards to your order please call us at 1-888-FLY-SUGU Ext: 706

How Do I Track My Order?

Tracking information is provided via email and the site directly upon order confirmation.

How Do I Place an Order?

Proceed to the product page, add to cart and hit purchase.

 

It’s that simple! If you have further inquiries please email us at info@sugu.ca

How Should I to Contact if I Have Any Queries?

For order specific inquiries please contact customerservice@sugu.ca or if your response is not immediately answered please call 1-888-359-7848 Ext: 706

Do I Need an Account to Place an Order?

No you do not need an account to place an order. We encourage all new customers to sign to take part in our exclusive offers.